Here are some of our most asked questions. If you have a question you don't see below, contact us and we will be more than happy to answer anything you'd like to know babe
FAQ'S
Product Information
Which eyelash style is best suited for my eyes?
Hooded eyes: always choose a shorter length (natural or glam lashes)
Round, almond and more open eyes: all lash styles will suit you depending on your own natural style.
Monolid eyes: choose the natural lash styles.
If you need help with lash styles that will suit you, please contact us and we will be able to match you to the style/s that best suit your features.
How do I apply lashes?
-
Take your lashes out of the box using tweezers pulling gently from the outer corner.
2. Place the lash on your lash line to see how much of the outer corner you will need to cut off to fit your lash line. For most eyes it is one to two fans.
3. Using cosmetic scissors cut the outer fan off.
4. Apply a generous amount of the Celebrity Lashes strong lash adhesive to the bar of the false lash.
5. Apply the false lash to the top lash line sitting on the skin and only just above the natural lashes.
tip: tilting your head back makes applying the lashes very easy. Using the celebrity lashes tweezers on the outer corner of the lash press in and do the same on the inner corner. Fan for a couple of seconds.
How do I remove false lashes?
Gently pull the lash from the outer corner to the inner corner of your eye.
Do not pull on the lash too hard.
You can also apply a small amount of non oil based makeup remover to a cotton swab and gently rub the lash line if the lashes are very well stuck on.
Are the lashes reusable?
Our lashes are designed to be re used for up to two weeks when properly cared for.
Here are some important tips on how to best care for your lashes:
-
- Remove any glue from the bar of the false eyelash after each use. You can do this by gently peeling off the glue using your fingers or tweezers.
- Remove any mascara/makeup build up on the lash by using by gently wiping with a damp cotton tip.
- Always store your lashes in the original box to help ensure the lash will retain its shape and curvature.
- Remove any glue from the bar of the false eyelash after each use. You can do this by gently peeling off the glue using your fingers or tweezers.
Do I apply mascara to my lashes first?
Yes, apply a light coat of mascara to your own natural lashes first, especially if you have light coloured lashes. You can also apply mascara on the bottom lash line once your lashes are set, for a more dramatic look.
Are the products okay for sensitive eyes?
Yes our products are hypoallergenic and are amazing for sensitive eyes.
Will false eyelashes harm my natural lashes?
False eyelashes will not harm your existing lashes. The lashes are typically glued just above your existing lashes.
What are the lashes made of?
Premium, cruelty free synthetic hair.
Do the lashes only come in one size?
All of our eyelashes come in one size allowing you to trim them for the perfect fit.
Is glue included with the lashes?
No, glue is not included with the lashes, glue is to be purchased separately and you can find our glue in our Accessories section.
Shipping & Returns
Do you offer Click and Collect?
Yes! You can pick up locally at the Garbo and Kelly Salon inside Pacific Fair, Broadbeach, Gold Coast. Select Pickup in the shipping section.
How long does shipping take?
Depending on where you are shipping takes 3-5 business days within Australia. Up to 15 business days international.
Do you ship internationally?
Yes, we do.
What is your returns policy?
If you have received your lashes and it wasn't the style you were after, you can send these back for a store credit to purchase another style.
If you need help with lash styles that will suit you, please contact us and we will be able to match you to the style/s that best suit your features.